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IMPROVE YOUR PORTAL ENGAGEMENT AND ENHANCE UX THROUGH INTERACTIVE WALKTHROUGHS

InfoBox drives user engagement and improve the customer journey with guided walkthroughs that are seamlessly layered on your DNN portal with no code change.

Enhanced User Experience

Simplify the information overload and improve the user experience by providing users with a personal online concierge that guides them through your portal

Increased Sales and Conversions

By delivering personalized user assistance, through offers and help, InfoBox improves the shopping experience whilst increasing conversions and decreasing cart abandonment

Reduced Customer Support Costs

InfoBox delivers intuitive self-service across your DNN portal by means of guided walkthroughs to reduce the amount of customer service inquiries

INFO BOX FEATURES

Create Guides

With InfoBox you can offer unlimited engaging user guides to your DNN portal visitors.

Define Triggers

You can easily define what triggers the guides to begin (a page load, a click on a page element).

Conditional Logic

You can write conditions that when met will trigger the guide to start. Token expressions are supported.

Unlimited Steps

Comprehensive guidance is delivered through a sequence of steps that can be defined.

Powerful Decision Engine

InfoBox processes inputs from internal or external URLs or DOM elements and triggers a wide range of actions to visitors of your DNN portal.

Interactive Mode

InfoBox provides a straightforward and interactive way to configure the guides in real time.

My Tokens Integration

If My Tokens is installed, InfoBox will call it when defining triggers and conditions.

Customizable Tooltips

InfoBox’s tooltips are entirely customizable. Edit them to fit your portal’s design theme. Within the tooltips, you can add images, videos and links.

Comprehensive Reports

Gain access to a comprehensive reports with detailed information every step the user takes.

Intuitive Admin

User journeys are configured into an intuitive administration area and drive what each user will see.


Responsiveness

InfoBox will adjust to different devices and screen resolutions accordingly.

Role Permissions

InfoBox offers role-based-access-control to help you control which users will see the defined steps of your guides.

Actionable Actions

InfoBox takes a visitor through a business process, supporting multiple actions for each step.

Easily Extensible

You can easily extend InfoBox with new actions just from config files.

Execution Context

This is done manually with Load User and Inject Data actions or automatically by various other actions

Execute Custom SQL Queries

InfoBox can be configured to execute SQL Queries with the guides data and stores the output for use in other actions. Optionally it can load multiple columns at once

Server Request Action

This action posts guide data to a different server, supporting multiple HTTP methods and HTTP headers. The response can be parsed with a Regex action

Send Emails

This action will send an email to the user or to an arbitrary list of recipients. Optionally attach a list of files

Redirect Actions

When a guide button is clicked, InfoBox can be configured to redirect to a page or document from current portal or an arbitrary URL

User and Roles Action

InfoBox allows you to grant, revoke the specified security role from a user, update user profile when an event occurs.

Multiple Integrations

InfoBox links to complementary popular third party services such as Podio, Stripe in order to enhance functionality.


Add-ons

Powerful Extensions To Leverage The Full Potential Of Action Grid

DNN Podio Add-on

Build a centralized collaborative work platform for managing projects, workflows, sales and teams by integrating your DNN portal with Podio platform.

DNN PDF Generator Add-on

Create and email PDF documents from your DNN portal using form data captured from Action Form.

DNN Excel Generator Add-on

Create Excel spreadsheets for easy management and third-party imports using data captured with DNN Sharp's modules

DNN Stripe Add-on

Accept instant credit card payments through Stripe right on your DNN portal

EasyDNNnews Add-on

Make DNN Sharp's modules and EasyDNNnews talk to each other in a jiffy

Hotcakes Add-on

Add products directly into Hotcakes shopping cart by means of DNN Sharp’s modules

Social Media Integration Add-on

Smooth integration with Facebook, Twitter and Google+



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